We stock all our own items in our warehouses, we have a huge range of beds, mattresses, and of course our sofa designs. Because we stock all of our own branded items we can deliver these within 7-10 working days in most situations. You will always receive a call from our delivery team to organize the delivery date and time slot, we make contact 1-2 days before delivery to let you know the details, please make sure we have an accurate phone number and email so we can contact you.

We offer free delivery in most parts of England and some parts of Wales.

A delivery fee may apply in some parts of Wales & Scotland which will be calculated at checkout according to your postcode.

We start our deliveries from approximately 6 am to make sure we can accurately hit our delivery estimates, deliveries normally finish around 6-8 pm.

Two delivery staff can call you beforehand on the day of delivery to give you notice of when they are arriving if needed, please notify the delivery team if you wish to have this added on.

When arriving at your property they will ensure they have adequate access into your property interior to make the delivery as smooth as possible, you might need to remove paintings, lamps or fixtures to ensure the two delivery staff can proceed. As standard two delivery staff members will bring your furniture to the ground floor and the room of your choice unless requested otherwise.

The couriers deliver to the ground floor only, this is a standard service included in your purchase with us. If you require an upper floor delivery they are charges applicable that need to be paid directly to the courier(s)

As standard, the two delivery staff members will leave the sofas in the protective packaging on the ground floor, they can offer an installation delivery service option which includes;

Assembly of your sofas

Placing your new sofas in your desired room

Eco-friendly recycling of the packaging

We do recommend adding this additional service to your order if you are not comfortable with the assembly of your furniture, the amount of fitting varies per sofa, so the time can vary from 15 minutes to 60 minutes. ( Please note this service is only available on the sofas )

Cancellation Policy and Distribution Fees

We understand that plans can change, and you may need to cancel your order. You are welcome to cancel at any time. However, if your order has already been collected by a courier company, a distribution fee may apply to cover the cost of the return.

- Smaller Items: £39 - £59
- Larger Items: £49 - £99
We strive to keep any fees to a minimum, but in cases of a last-minute change of mind, the relevant distribution cost will be deducted from your refund. Please rest assured that the total fee will not exceed £99.

We do not offer to recycle the old furniture you might have, you should contact your local council or a charity of your choosing. The reason we choose not to offer this service is the costs incurred, moving the old furniture out, and the hygiene aspect for our staff members.

Thank you for your understanding.